Services Built for Real Outcomes

Fixed pricing. Clear timelines. No hidden complexity.

Centrelink Claims Navigation

$385

Whether you're applying for JobSeeker, Youth Allowance, Family Tax Benefits, or Parenting Payment, Centrelink's application process demands precision. One missed checkbox or incorrectly formatted supporting document can delay approval by weeks.

What's Included:

  • Eligibility assessment and documentation checklist preparation
  • Complete application review before submission
  • Liaison with Centrelink on your behalf for follow-up queries
  • Income and asset calculation verification to avoid overpayment debt
  • Appeal preparation if initial claim is denied

Timeline: Most claims processed within 3-5 weeks from submission.

Most Requested

NDIS Application & Plan Review

$725

NDIS access isn't just about having a disability—it's about demonstrating how that disability impacts your daily functional capacity. The assessment criteria are specific, and the evidence requirements are strict.

What's Included:

  • Pre-application functional capacity assessment to determine likelihood of approval
  • Medical evidence coordination with your treating practitioners
  • Detailed submission preparation including goal statements and support justifications
  • Plan review to ensure funded supports align with your stated goals
  • Plan reassessment support when your needs change

Timeline: Initial application prepared within 2 weeks. NDIS decision timeframe varies (typically 6-12 weeks).

Aged Care Subsidy Coordination

$545

Residential aged care fees are calculated using means-tested formulas that factor in assets, income, and home ownership status. Small errors in valuation can cost tens of thousands in unnecessary fees over time.

What's Included:

  • Aged Care Assessment Team (ACAT) referral coordination
  • Income and asset assessment preparation for fee calculation
  • Refundable Accommodation Deposit (RAD) vs Daily Accommodation Payment (DAP) analysis
  • Hardship supplement application if applicable
  • Fee review and correction requests for billing errors

Timeline: ACAT assessment scheduled within 4-6 weeks. Fee calculations finalized within 2 weeks after approval.

Disability Support Pension Advisory

$465

DSP has one of the strictest eligibility criteria in Australia's welfare system. You must prove your condition is permanent, severely impacts your capacity to work, and has been diagnosed by a qualified specialist.

What's Included:

  • Impairment Tables assessment to gauge eligibility likelihood
  • Medical evidence compilation from specialists (we liaise with your doctors)
  • Job Capacity Assessment (JCA) preparation and advocacy
  • Application lodgement and tracking
  • Administrative Appeals Tribunal (AAT) representation if claim is rejected

Timeline: Evidence gathering takes 4-8 weeks. Government decision typically within 12-16 weeks.

Carer Payment Assistance

$395

To qualify for Carer Payment, you must provide constant care to someone with a severe disability, medical condition, or frailty of age. The assessment measures both the care receiver's needs and your caring role's intensity.

What's Included:

  • Adult Disability Assessment Tool (ADAT) or Child Disability Assessment Tool (CDAT) preparation
  • Care load documentation and daily schedule verification
  • Medical practitioner statement coordination
  • Combined family assessment if caring for multiple people
  • Carer Allowance application bundled at no extra charge

Timeline: Application prepared within 10 days. Centrelink processing averages 6-10 weeks.

Benefit Audit & Optimization

$295

Most Australians receiving one benefit don't realize they qualify for supplementary payments, add-ons, or concessions. This service reviews your current situation to identify gaps.

What's Included:

  • Comprehensive review of current benefit entitlements
  • Cross-program eligibility check (e.g., if you receive DSP, do you also qualify for Mobility Allowance?)
  • State-based concession identification (energy, transport, medical)
  • Payment rate verification to ensure you're receiving correct amounts
  • Future eligibility roadmap as your circumstances change

Timeline: Audit completed within 5 business days. Additional claims lodged within 2 weeks if applicable.

Our Service Guarantee

If your claim is denied because you genuinely don't meet eligibility criteria (not due to incomplete evidence or procedural errors), we refund 100% of your service fee. This doesn't apply to processing delays or decisions still under review—only to final ineligibility determinations.

We're invested in your success because our reputation depends on honest assessment upfront.

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