Last updated: May 17, 2026
By accessing or using the vintage-piston.com website ("Website") and services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website or services.
vintage-piston provides advocacy and navigation services for individuals seeking to access Australian social benefit programs, including but not limited to Centrelink payments, NDIS support, aged care subsidies, and disability pensions.
Our services include:
We are not lawyers and do not provide legal advice. Our services are limited to administrative advocacy and navigation assistance. For legal representation or advice, please consult a qualified attorney.
While we provide expert guidance and thorough preparation, we cannot guarantee that your benefit claim will be approved. Approval decisions are made solely by the relevant government agencies based on eligibility criteria and available evidence.
We assess your eligibility honestly before taking your case, but final determination rests with government authorities, not with us.
Service fees are charged upfront and must be paid before we begin work on your claim. Fees are fixed and clearly stated for each service offering.
We offer a full refund of your service fee only in the following circumstance:
Refunds are not provided for:
As a client, you agree to:
We treat all client information as confidential and will not disclose your personal information except:
All content on this Website, including text, graphics, logos, images, and software, is the property of vintage-piston or its licensors and is protected by Australian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
You agree not to:
To the maximum extent permitted by Australian law:
Our services and Website are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
Our Website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of these external sites.
We reserve the right to terminate or suspend your access to our services at our discretion if you:
You may terminate our services at any time by providing written notice, but fees already paid are non-refundable except as specified in our refund policy.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law or other applicable laws that cannot be excluded, restricted, or modified by agreement.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of New South Wales.
If you have a complaint about our services, please contact us first at [email protected]. We will make reasonable efforts to resolve the matter amicably.
If we cannot resolve the dispute internally, you may seek resolution through:
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and vintage-piston regarding your use of our services.
For questions about these Terms, please contact us:
vintage-piston
Level 12, 341 George Street
Sydney NSW 2000, Australia
Email: [email protected]